These Terms and Conditions (“T&C”) apply to all contracts for digital content concluded between New-Renew GbR (“we” or “Provider”) and consumers or business customers (“Customer”) via the online store. Any conflicting or supplementary terms and conditions of the Customer shall only apply if we have expressly agreed to their validity.
A consumer means any natural person who enters into a legal transaction for purposes that predominantly are outside that person’s trade, business or profession. A trader means a natural or legal person or a partnership with legal personality who or which, when concluding a legal transaction, acts in exercise of their trade, business or profession.
Depending on the offer, the contract covers either a one-time supply of digital content or ongoing access to digital content as part of a subscription.
The content displayed in the online store does not constitute a binding offer. Rather, it serves as an invitation to the customer to submit a binding offer to enter into a contract.
A binding offer is submitted via the order form provided in the shop. To do so, the desired items are selected, added to the shopping cart, the ordering process is completed, and the order is then submitted as a binding offer by clicking the designated order button.
The contract is concluded as soon as New-Renew GbR accepts the offer within five days. Acceptance may occur, in particular, through a confirmation in writing or text form, through the provision of the ordered items, or through a payment request. The time of the first act of acceptance is decisive. If no acceptance occurs within this period, the offer is deemed rejected.
If a payment method offered by PayPal is selected during the ordering process, the contract is concluded as soon as the order is submitted. In this case, payment processing is handled by PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg, subject to the applicable PayPal terms and conditions.
After the order has been placed the contract text is stored by the provider and sent to the customer in text form, for example by email. If a user account was created prior to placing the order, the order details can be viewed there. The contract text will only be made available beyond this if expressly provided for.
Before the order is submitted with binding effect, input errors can be detected and corrected using the standard technical means provided during the ordering process. The language available for the conclusion of the contract is the language in which the online store and the ordering process are offered in each specific case.
Order processing generally takes place via email and automated procedures. Customers must ensure that the email address provided is correct and that messages from the provider can be received. This applies in particular when using spam filters.
Provided the legal requirements are met, consumers are entitled to a statutory right of withdrawal. Details are set forth in the separate withdrawal policy.
All prices listed in the shop are total prices, including applicable VAT.
Payments from countries outside the European Union may incur additional costs over which New- Renew GbR has no control. These may include, in particular, bank charges, money transfer fees, or exchange rate costs. These additional costs are to be borne by the customer.
The available payment methods are listed in the online shop. If a payment method offered via Shopify Payments is selected, payment processing is handled by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (“Stripe”). The payment methods available via Shopify Payments in each individual case are displayed during the ordering process. Stripe may use additional payment services for payment processing; in this regard, supplementary terms and conditions may apply, which will be noted separately.
If you select a payment method offered through Klarna, payment processing is handled by Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”). Further information and the terms and conditions applicable to the respective payment method are provided in connection with the payment option in the store or in the payment information.
Digital content is provided via direct access through the website, by download, or by email.
Unless otherwise specified in the respective offer or the accompanying license terms, the customer is granted a non-exclusive right to use to the provided content to the extent contractually stipulated.
Disclosure of the content to third parties, the transfer of usage rights, or the creation of copies for third parties is only permitted to the extent that this has been expressly agreed upon or we have given our prior consent.
For content provided on a one-time basis, the right of use generally arises only upon full payment of the remuneration owed. Prior actual provision of the content does not automatically result in a permanent transfer of rights.
Where digital content is provided as part of a subscription, the contract is entered into for an indefinite period, unless otherwise specified in the respective offer. The subscription may be terminated by the customer at any time without notice.
The right of both parties to terminate the contract for cause remains unaffected. Good cause exists in particular if, taking all circumstances into account and weighing the mutual interests, continuing the contract until its regular expiration is unreasonable.
Notices of termination may be given in writing, in text form (e.g. by email), or via the electronic termination option provided on the website.
The statutory rights in the event of defects apply.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. However, with respect to consumers, this choice of law applies only to the extent that it does not deprive them of any mandatory protection to which they are entitled under the law of their country of habitual residence.
New-Renew GbR is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
